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Projects

Work we stand behind.

A selection of engagements across resources, finance, government and hospitality - each one led by the problem in front of the client, then the platform that genuinely fit it.

Selected work

Projects we're proud of.

Each engagement here started with a problem worth solving, not a logo worth chasing. The detail is deliberately plain: what was hard, what we did, and what changed as a result.

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Customer 360 Data Analytics PlatformHospitality & Hotels
Hospitality & Hotels

Customer 360 Data Analytics Platform

Challenge

Unifying Customer data into common golden data platform for central reporting and analytics for whole organization. Without this, understanding customer's end to end journey and their experiences was a big challenge. Organization could not optimise their services to proactively retain loyal customers. Business teams were inefficient and heavily dependent on IT for data and daily operational support.

What we did

Implemented scalable Data Platform integrating with all source systems that customers interact with, created Self-Service Analytical Platform for most accurate certified data analytics needs to support customers & business departments for their daily operational needs.

Result

All downstream consumers (Applications, Reporting, Business Users etc) are no longer dependent on source systems rather uses new built golden data platform. Platform design brings canonical common data models which is source structure agnostic, scalable, maintainable and easy to consume. Business users utilizing Self-Service Analytical Platform without dependent on old style waterfall model of delivery or rigid IT supports, they became self-sufficient and efficient in daily operations. IT delivery and operations now work more efficiently together as this platform brings greater simplicity and clarity for everyone as compared to previous complex and silo-ed systems.

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